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Use case · Triage

Incident triage

A modern estate produces more detections in a shift than a team can open, let alone investigate. The ones that get worked are the ones at the top of the queue when someone has a free half hour, which is not the same as the ones that matter.

Runs on

SIEM · EDR · cloud · identity

Autonomy

levels 1 to 3

The problem today

Coverage is decided by capacity, not by risk

Triage is the first thing that degrades when volume rises. Alerts are closed in bulk, tuned out, or left to age past the point where the evidence is still available. Nobody chooses this, and everybody knows it is happening.

The cost is invisible until it is not. The alert that mattered was in the queue, it was simply never opened, and there is no record explaining why.

What CloudPeek does

One pass, with the reasoning attached.

CloudPeek // flow · alert to verdictflow 01 · one of 2,306 this shift
verify identitygeo and ASNauth timelineprior incidentsALERTimpossible travel · j.tanNORMALISEschema validCLASSIFYidentity · highRUNBOOKsign in triage v4INVESTIGATE4 read only checksVERDICTbenign · travel on file
read only throughout · closed with a written reasonEvery step recorded
swipe to see the full flow
CloudPeek // action trail · illustrative entriesautonomy level 2
09:12:04INGEST2,306 detections received across SIEM, EDR and cloud posture in the last hour.
09:12:06ENRICHIndicators checked against threat intelligence and 14 months of local history.
09:12:22CORRELATEDetections clustered into 41 related groups. Duplicate and known benign patterns collapsed.
09:12:48TRIAGE3 escalated to investigation with evidence attached. 2,303 closed, each with a written reason.
09:12:49RECORDEvery verdict archived with its reasoning, reviewable and reversible.
read only by default · policy bounded · kill switch with the operatorAll actions traced
At level 1Verdicts and evidence are prepared for review. Your analysts confirm the escalations.
At level 2Closures are held for spot approval until you are satisfied with the reasoning.
At level 3Triage runs continuously, with escalations raised and closures recorded automatically.

What you get

Outcomes, not activity.

CoverageNothing closes unreadEvery detection receives a verdict and a reason, including the quiet ones.
ConsistencyThe same standard at 03:00The reasoning does not vary with who is on shift or how busy the queue is.
AuditabilityA reason for every closureWhen someone asks why an alert was closed in March, the answer exists.

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