CloudPeek

Use case · Triage - Incident triage

CloudPeek reviews security alerts and recommends what needs attention and what can be closed. Your team gets a clear next step and the evidence behind each decision.

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Use case
Incident triage
What you get
A queue with clear decisions
Who decides
Your team sets the authority.
Full CloudPeek incident workspace with its AI summary and the data sources it drew on
The incident summary states the conclusion and lists the data sources behind it.

The challenge

An alert queue tells you what arrived, but not what matters. Reviewing repeated warnings and gathering background information takes time away from the incidents that need an experienced person.

How CloudPeek helps

Incident triage: an illustrative CloudPeek workflow
See how CloudPeek works · 30 secondsIllustrative scenario

  1. Brings each alert together with relevant information from your connected tools and previous incidents, giving the reviewer a fuller picture.

  2. Groups related alerts and checks the evidence before recommending whether to investigate an issue further or close it with a written reason.

  3. Passes issues that need further work into an investigation, carrying the supporting information forward so your team can pick up the case.

What your team gets

A queue with clear decisions

See the recommended next step for each reviewed alert, rather than another list of unexplained warnings.

Better handovers

Analysts receive the background and evidence with the escalation, reducing the need to start the review again.

Reasons you can review

Keep a written explanation for closures and escalations so decisions can be checked and discussed later.

You stay in control

CloudPeek starts by reviewing information without changing your systems. Your team chooses which steps require approval and which established processes may run automatically within the limits you set.

Explore the technical example
Runs on
SIEM · EDR · cloud · identity
Autonomy
levels 1 to 3
CloudPeek // flow · alert to verdictflow 01 · one of 2,306 this shift
  • verify identity
  • geo and ASN
  • auth timeline
  • prior incidents
  1. ALERTimpossible travel · j.tan
  2. NORMALISEschema valid
  3. CLASSIFYidentity · high
  4. RUNBOOKsign in triage v4
  5. INVESTIGATE4 read only checks
  6. VERDICTbenign · travel on file
read only throughout · closed with a written reasonEvery step recorded
CloudPeek // action trail · illustrative entriesautonomy level 2
  1. 09:12:04INGEST2,306 detections received across SIEM, EDR and cloud posture in the last hour.
  2. 09:12:06ENRICHIndicators checked against threat intelligence and 14 months of local history.
  3. 09:12:22CORRELATEDetections clustered into 41 related groups. Duplicate and known benign patterns collapsed.
  4. 09:12:48TRIAGE3 escalated to investigation with evidence attached. 2,303 closed, each with a written reason.
  5. 09:12:49RECORDEvery verdict archived with its reasoning, reviewable and reversible.
read only by default · policy bounded · kill switch with the operatorAll actions traced
At level 1Verdicts and evidence are prepared for review. Your analysts confirm the escalations.
At level 2Closures are held for spot approval until you are satisfied with the reasoning.
At level 3Triage runs continuously, with escalations raised and closures recorded automatically.

Certifications & recognition

  • Tech Nation Rising Stars — Regional winner
  • Cyber Essentials Certified
  • Tech4Trust, powered by Trust Valley